To enable remote access to a NVR\DVR it may require ports opening on the internet router that it's connected to.


If you require assistance from Traders Warehouse Technical Support Team, please have to hand the following information.

 

INTERNET ACCESS SETTINGS:


1. Who provide internet access for the customer: ie virgin/bt etc :


2. What is the username and password for customers internet router:


CCTV INSTALLATION:


1. Make of NVR\DVR being installed:


2. IP Address of NVR\DVR:


3. What is the username and password for access to the cctv system being installed: