Below is guide on how to create shortcut on your iPhone to

1. Open safari on your iPhone and go to the following website

2. Now with the Knowledge Base Support page being displayed, select the send to option at the bottom of the phone

3. Now select Add to Home Screen

4. Now click Add option

5. You have added the below shortcut on your iPhone's home screen.

6. You will now easily be able to log a new support tickets by clicking on the home screen shortcut and clicking the

Plus Button to create a new ticket.